The WooCommerce Support Ticket System (WCSTS) seamlessly integrates into your WooCommerce installation adding a system to manage user and order support tickets! In this way, the Shop admin can easily keep track and give support for order and user issues!<\/p>\n
Once activated, the plugin seamlessly adds a\u00a0ticket area<\/strong>\u00a0in all frontend order details pages (My Account page<\/i>\u00a0->\u00a0Orders<\/i>\u00a0-> select any order). In this special area the user can submit new tickets request support for that particular orders, read the admin replies for the already submitted tickets and submit new messages. The order ticket system can also be completely disabled or it can be disabled only for the desired order statuses. Just go to the plugin\u00a0Options<\/strong>\u00a0menu and configure its display settings according to your needs!<\/p>\n Is automatically displayed in the My account page in its own tab called\u00a0Personal Ticket Area<\/strong> (text can be customized via texts menu) and can optionally be displayed on any frontend page by using the special.<\/p>\n
\nOptionally the user can also attach one or more files. Once a ticket is submitted, the customer and the admin can optionally receive a notification email (notification system and attachment by default are disabled. Enable them via the Options menu).<\/p>\nUSER TICKETS<\/strong><\/h3>\n
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